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At Cre8tions by J&D Tumblers & More, we blend creativity with quality to bring you unique tumblers, snowglobes, and more. Our commitment to excellence shines through every handcrafted item. Discover how our passion translates into products you'll love, contributing to your joy and satisfaction.
Frequently asked questions
Welcome to our FAQ section! Here, you'll find answers to common questions about our handmade tumblers, snowglobes, and other custom items. We believe in transparency and want to ensure you have all the information you need to feel confident in your Cre8tions by J&D Tumblers & More purchase. Our approach is rooted in quality and integrity, ensuring everything we do reflects our commitment to excellence.
Can I put my tumblers or snowglobes in the dishwasher?
No, our tumblers and snowglobes are not dishwasher safe. For snowglobe tumblers, please avoid hot liquids as well to maintain their integrity and design. Hand wash only with care to ensure the longevity of your beautiful item.
Do you offer Bulk pricing?
Yes! Please reach our customer support team via email at cre8tionsjdinfo@gmail.com.
How can I contact customer support?
We're here to help! You can reach our customer support team via email at cre8tionsjdinfo@gmail.com. We aim to respond to all inquiries within 24-48 business hours to assist you with any questions or concerns.
What are your current processing times for orders?
We understand you're excited to receive your items! Our current processing time for snowglobes is 7-10 business days. For sublimation tumblers, please allow 5-7 business days. These times are for creation before shipping and do not include transit time.
What payment methods do you accept?
We accept various secure payment methods including major credit cards (Visa, MasterCard, American Express, Discover) and other popular online payment options. All transactions are processed securely for your peace of mind when shopping with Cre8tions by J&D Tumblers & More.
Explore our craft
Your journey with Cre8tions by J&D Tumblers & More begins here. Discover the passion behind our creations, our commitment to quality, and the personalized service that makes us stand out. We're thrilled to have you as part of our story and can't wait for you to experience our products.
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